A formal letter- UNIT 5

17 Riu Flamisell street

25600

Balaguer, Spain

5th April 2018

The manager

Electronic.s

26700

Madrid

Dear sir/ madame

On 1st April, I bought a laptop (Acer 3000, black and white, 450€) in Electronic.s online shop

I write this letter because the laptop doesn’t work. When it was opened , the screen was broken and it doesn’t work. It wasn’t charge and I want to have a refund.

If isn’t possible to change it, I would like to repair the laptop in Electronic.s shop or it is possible return the money. Thank you very much for your time and I look forward your reply and a solution to this problem.

Yours faithfully,

ARES RODRÍGUEZ GONZÁLEZ

Ares Rodríguez